Returns
The products sold on this website are hand-created and unique, and we are unfortunately unable to provide you with a refund or exchange if it is not due to damage or damage in transit.
To complete the return, we require a receipt or proof of purchase.
In some cases, only partial refunds are allowed (if applicable)
Items that are not in their original condition, damaged or missing parts due to our fault.
Refunds (if applicable)
Once your return has been received and inspected, we will send you an email notifying you that we have received your returned item. We will also notify you that your refund has been approved or denied.
If you are approved, then your refund will be processed and the credit will be automatically applied to your credit card or original payment method within a certain number of days.
Late or missed refunds (if applicable)
If you haven’t received your refund yet, check your bank account again.Then contact your credit card company, it may take some time for your refund to be officially posted.Contact your bank next. There is usually some processing time before a refund is posted.If you’ve done all of this and still haven’t received your refund, please contact us at {{hcmy668@gmail.com}}.
Specials (if applicable)
Only regular-priced items can be refunded, unfortunately, special-priced items cannot be refunded.
Exchange (if applicable).
We only replace defective or damaged items. If you need to exchange the same item, please email {{hcmy668@gmail.com}} and send your
item to:{{No. 4, Shanglang 1st Road, Jinjiao, Jiangcheng District, Yangjiang City,
Guangdong Province, People’s Republic of China }}.
{{中华人民共和国广东省阳江市江城区金郊上郎一路4号}}。
gift
If the item is marked as a gift at the time of purchase and shipped directly to you, you will receive a gift credit equal to the value of the return. Once we have received the returned item, we will mail you a gift certificate.
If the item is not marked as a gift at the time of purchase, or if the gift giver ships the order to themselves to give to you later, we will refund the gift giver and he will be aware of your return.
Transport
To return your product, you should mail your product to: {{No. 4, Shanglang 1st Road, Jinjiao, Jiangcheng District, Yangjiang City, Guangdong Province, People’s Republic of China}} {{中华人民共和国广东省阳江市江城区金郊上郎一路4号}}
You will be responsible for paying the shipping costs for returning the item. Shipping costs are non-refundable. If you receive a refund, we will deduct the cost of return shipping from your refund.
Depending on where you live, the time it takes for your replacement product to reach you may vary.
If you’re shipping an item over $75, you should consider using a trackable shipping service or Purchase shipping insurance. We do not guarantee that we will receive your returned item.